Privacy Policy

KFT Managed Services ("KFTMS", "we", "us", or "our") is a web design and managed services business based in Perth, Western Australia. We operate the website kftms.com and provide web design, hosting, and related digital services to clients.

If you have any questions about this policy, contact us at [email protected].

We collect information you provide directly to us, including:

• Your name and business name
• Email address and phone number
• Your current website URL (if provided)
• Details about your project or service requirements

This information is collected only when you voluntarily submit a quote request or contact form on our website.

We may also collect standard technical data automatically — such as your browser type, IP address, and pages visited — through server logs and analytics tools, solely for the purpose of understanding how our site is used and improving it.

We use the information you provide to:

• Respond to your enquiry or quote request
• Discuss, scope, and deliver the services you've engaged us for
• Send you service-related communications (invoices, updates, etc.)
• Improve our website and services

We will not use your information for unsolicited marketing without your consent.

Your information is stored securely and is only accessible to KFTMS staff involved in managing your project. We take reasonable technical and organisational steps to protect your personal data against unauthorised access, loss, or misuse.

We retain your information for as long as is necessary to fulfil the purposes described in this policy, or as required by law.

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers (such as email or hosting providers) who assist us in operating our business, strictly for that purpose and under confidentiality obligations.

We may disclose your information if required to do so by law or in response to a valid legal request.

Our website may use cookies or similar technologies to improve your browsing experience and gather anonymous analytics data. You can disable cookies in your browser settings; this will not affect your ability to use the site.

We do not use cookies for advertising or cross-site tracking.

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or outdated information
• Request that we delete your personal information (subject to legal obligations)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at [email protected].

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes acceptance of the updated policy.